Museum of Contemporary Native Arts, (MoCNA)
Museum of Contemporary Native Arts volunteers have provided several thousand hours of service, in a variety of roles. Volunteers have the opportunity to gain exposure to the workings of a major art museum and contribute valuable visitor services to a nonprofit institution. Our volunteers contribute their talents, knowledge, skills, enthusiasm, and energy and, in turn, provide an invaluable service to our community.
What are the personal qualities of a Museum volunteer?
- Open-Mindedness, Patience and Compassion to work with a diverse public and staff
- Integrity to represent the institution and oneself with the highest standards
- Dedication to the Museum’s mission and to the values of the Volunteer Program
- Reliability to consistently keep one’s volunteer commitment to the Museum
- 3-hour shifts: Monday – Saturday 10:00 am – 5:00 pm
- Sunday 12:00 pm – 5:00 pm
- Training will be provided
Initiative taking, proactive and comfortable seeking out visitor contact and speaking in front of a small group, friendly and outgoing, comfortable using computer technology, physical stamina-oftentimes shift or assignment will be spent standing or walking
Admissions/Membership Services Desk
Serve as ambassadors to the public
Greet members, museum visitors
Answer visitor questions and inquiries
Encourage all visitors to sign the comments book or computer
Inform visitors on how to become a member of the Museum of Contemporary Native Arts and offer member benefits
Orient visitors to the permanent and special exhibits, the museum store, restrooms, etc
Provide information about other museums, nearby restaurants and transportation
Seek out and approach groups and help orient them by greeting them, establishing whether they
Have a reservation, leading group to appropriate area/s or museum personnel
Museum Store and Lloyd Kiva New Gallery
Customer service, greet people; assist customers in finding merchandise
Assist with stocking, pricing and displaying merchandise
Take telephone orders and answer telephone inquiries
Keep membership brochures and other museum visitor information stocked at desks
Offer memberships for member discounts
Encourage all visitors to sign the comments book, fill out comment card or complete
Computerized feedback form.
Museum Way-Finders are here to help. Way-Finders roam the Museum floors and exhibits in Search of guests in “directional dilemmas” and help them find their way to the experiences they should not miss. Encourage all visitors to sing the comments book or computer.
Whether it is stuffing, filing, copying, data entry or all of the above, Helping Hand volunteers are on the job. Volunteers work individually or congenial small groups to perform these crucial tasks. Scheduling is determined from the projects that are available.
Events require many volunteers throughout the year. Assist with welcoming guests, ticket taking and/or sign-in, directing guests and way-finding, serving food and beverages; informing visitors on how to become a member of the Museum of Contemporary Native Arts and offering member benefits: encouraging visitors to sign the comments book or computer. As needed: be aware that events may be scheduled after hours.
Are there benefits to becoming a volunteer? You bet.
•Free admission to museum
•Exhibits and programs training
•Discounts on memberships
•Opportunity to meet artists, students and IAIA celebrities
•Field trips and special events
•Awards and recognition
•New friends and skills
•Build professional relationships
Although the following are not required of our volunteers, Museum of Contemporary Native Arts requests that volunteers:
•Become members of the museum
•Maintain the confidentiality of all proprietary or privileged information of the museum to which they are
exposed while carrying out assignments
•Complete a volunteer application for our files and to meet the requirements of our insurance policy
•Attend training sessions as it applies to their volunteer assignments
•Make minimum commitment of two, 3-hour shifts per month
•Be aware that the relationship between volunteers and the museum does not constitute a
legally binding contract, and the museum accepts the volunteers with the understanding that
their services are received at its sole discretion, and that an individual volunteer’s relationship
with the museum may be terminated by either side at any time whatsoever
•Understand that volunteers are supervised by the museum staff, and do not have any other
authority to represent the museum, make contracts for the museum, or make any other commitment
on its behalf. Letters and other communications written by volunteers must be authorized by a member
of the museum’s permanent staff with appropriate seniority and authority
•Collaborate with museum staff and other volunteers, accepting supervision and evaluation of your
•Familiarize themselves with the basic information relating to the exhibitions
•Refrain from imbibing alcoholic beverages during events, but join staff in enjoying a celebratory toast at
the conclusion of the event
•Attend a volunteer recognition event
These guidelines are recognized standards of volunteer participation and are designed to create an efficient, professional environment for the volunteer, museum and visitors. Your cooperation is appreciated. Please submit the volunteer application below if you are interested in volunteering at MoCNA.
Thank you for your interest in volunteering at MoCNA! We welcome any questions or inquiries you have, so please
free to contact us anytime.
MoCNA offers group tours for educational, traveler and corporate groups. Group tours must be arranged at least two weeks prior to arrival. To set up a group tour or if you need further information contact: Andrea R. Hanley at 505.428.5907 or firstname.lastname@example.org